Effects Of Covid-19 On E-commerce

“Does Covid act as a Game Changer in E-commerce Business”

Various Online Sellers faced a decrease in sales

Not all E-commerce businesses were boosted during the covid some of them were affected negatively and decelerated, as the entire world was under lockdown which results in difficulties in delivering and shipping the goods. Sales of luxury brands and goods faced a downfall in sales, Fashion and Apparel sales also decreased during the lockdown period. Research by OECD shows that Food services and retail sales in 2020 were decreased 7.7% as compared to the same time frame in 2019.

Photo by Isaac Smith on Unsplash

Obstacles Customer Faces through E-commerce purchase

For the customers, besides being convenient E-commerce also causes some difficulties such as its impossible to place orders during a site crash, customers can’t try or experience the actual product before buying, delivering and the shipment process can be lengthy or delayed.

Conclusion

Concluding, Besides all this Covid also enhanced the E-commerce business and created new possibilities for the customers as well as for the retailers. As far as the cons are considered so they can be resolved by making many effective systems, such as the websites should be reliable and should be highly encrypted, Delivering process should be improved by making it much faster and earlier, High-quality images and detailed product description should be uploaded on the sites for better customer satisfaction.

References

www.forbes.com

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InApp Solutions is application development firm, We provide cloud, web and mobile applications solutions.

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InApp Solutions

InApp Solutions is application development firm, We provide cloud, web and mobile applications solutions.